About Us

YOUR ONE-STOP SOLUTIONS FOR HAJI AND UMRAH

Every Umrah journey begins with a sincere intention, and reaches its full meaning when accompanied by those who truly understand the path and honour the experience.
Since 2017, Zain Al Abideen for Pilgrims Services has dedicated itself to being that trusted companion. We have guided thousands of visitors to Makkah and Madinah with thoughtful planning, exceptional service, and care that reflects the sacredness of the journey.
We offer a comprehensive experience that includes visa facilitation, flight bookings, premium accommodation, reliable transportation, and tailored Umrah programs. Every detail is handled with dedication to ensure our guests feel safe, supported, and spiritually at ease.
We are proud of our exclusive partnership with Air Senegal, adding a strategic and geographic advantage to our services, offering clients more travel flexibility, destinations, and trusted routes.

Zain Group International, established over five decades ago is a well-known global service provider based in the Kingdom of Saudi Arabia with multifaceted businesses in aviation and non-aviation. Globally trusted as a leading ground operator providing a full range of Hajj & Umrah services. We take pride in our Saudi heritage and want to showcase our Arabian hospitality to all our guests. We are ready to delivering the top-notch services in line with your aspirations.

What We Stand For

Our Mission represent who we are and who we aspire to be, mastering every greater complexity and every decision moment along the way. We aim to promote aviation management excellence helping our customers and partners deliver smooth airport operations and ground arrangements (hotel accommodation, transportation, passenger, baggage and cargo) and the highest levels of safety and security.

Our Vision

At Zain Al Abideen, we strive to be the first name that comes to mind for anyone planning Umrah, through services rooted in respect for the journey and a genuine commitment to the comfort of every pilgrim. Our aim is to deliver a spiritual experience that flows with ease and leaves a lasting impression on the heart.

Our Mission

We provide Umrah journeys shaped by precise organization, respectful communication, and ongoing care. From the very first step until the safe return home, we stand beside our clients with sincerity and attention to every need.

Our Goals

Deliver high-quality services that cater to the needs of pilgrims with comfort, safety, and peace of mind.
Continuously develop innovative and flexible Umrah programs for all ages and personal needs.
Build lasting relationships with clients based on trust, clarity, and continuous improvement.
Strengthen our presence as a reliable service provider both within the Kingdom and internationally.
Invest in enhancing the travel experience through smart solutions, well-trained teams, and technologies that make each journey smoother and more fulfilling.

MESSAGE FROM THE CHAIRMAN

Mr.Zain Alabdin Othman Nafawi

Thank you for the opportunity to introduce ZAIN Group — a family-owned company based in Makkah since 2000, with strong roots in aviation and non-aviation sectors. With decades of trust, we are a leading ground operator for Umrah & Hajj services. Our subsidiary, MATARATI Aviation & Travel Services Co. Ltd., launched in 2018, focuses on aviation business solutions. Backed by deep experience and customer-centric values, we aim to be your reliable partner. Our commitment lies in innovation, quality, and supporting Vision 2030 by expanding services in aviation, travel, and tourism through in-depth market knowledge and strategic partnerships.